Draft for legal review. This page is not final and does not yet apply to any subscription.
Privacy policy
Last updated October 15, 2026
This policy explains what personal information Octulo collects, why, and what you can do about it. Octulo is operated by [legal entity to be confirmed].
1. What we collect
Account details: your name, email address and the workspaces you belong to.
Billing details: your plan and billing history. Card details are handled by Stripe and never stored by us.
Your content: briefs, messages, comments and the files you upload or we deliver.
Usage: basic logs of how the portal is used, kept for security and to fix problems.
2. How we use it
To run your subscription, complete your requests, send you service messages, and keep the portal secure.
We do not sell personal information.
3. Who we share it with
Service providers that help us run Octulo, under contract: hosting and storage (Cloudflare), our database host (Supabase), payments (Stripe), our production task system (ClickUp) and our email provider.
Your requests are worked on by our in-house team in Canada and Brazil.
4. Where it is stored
Your data is stored in the United States. Files are only reachable through short-lived, signed links.
5. How long we keep it
We keep your data while your subscription is active. After you cancel, your files stay downloadable for 90 days and are then deleted, apart from records we must keep by law.
6. Your choices
You can ask for a copy of your data, ask us to correct it, or ask us to delete your workspace by contacting us at [contact email to be confirmed].
7. Cookies
The portal uses a cookie to keep you signed in. Our marketing site does not set cookies.